Enagic EU and its related branch offices are the dedicated distribution arm and marketing force for Enagic Co., Ltd. throughout Europe offering Kangen alkaline water filtration systems.
Water is a life-giving element that is often overlooked. Do not drink just any water; choose only healthy alkaline water for your life.
For the service of your machine you have to send it to us at your expense. Enagic will cover the shipping costs of the return shipment (within warranty period).
In case all service performed is fully covered by warranty, Enagic will refund your expense for shipping up to 40€.
Note that a Deep Cleaning is NOT covered by warranty. The cost for a Deep Cleaning is 50 € plus 19% VAT.
If your warranty has already expired you have to pay for both ways of shipping.
Office hours: (local time) Mon-Fri 9am - 7pm
Sat 11am - 5pm