Machine Service Request


Machine Service Request Form


Machine Service Request Form

For the service of your machine you have to send it to us at your expense. Enagic will cover the shipping costs of the return shipment (within warranty period).

In case all service performed is fully covered by warranty, Enagic will refund your expense for shipping up to 40€.

Note that a Deep Cleaning is NOT covered by warranty. The cost for a Deep Cleaning is 50 € plus 19% VAT.

If your warranty has already expired you have to pay for both ways of shipping.

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+49-(0)211-93 65 70-00

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Our EU Headquarters

Immermannstr. 33, 40210 Düsseldorf

Office hours: (local time) Mon-Fri 9am - 7pm
Sat 11am - 5pm

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